Pro Trade Connect- Customers FAQS

What is Pro Trade Connect

Pro Trade connect connects homeowners and businesses with verified, trusted tradespeople across the Bedfordshire, Buckinghamshire and Northamptonshire area.

Is it free to use?

✅ Yes! it's completely free for homeowners and businesses to browse trades and access our free guidance pages.

How do I find a tradesperson?

You can browse our Trusted Trades page to contact verified trades directly, or ask Pro Trade Connect to find trades for you. If you choose that option, we'll connect you with up to 5 vetted trades for your job.

Are your trades vetted?

Yes! all trades are verified for experience, qualifications, and insurnace before being added to our Trusted Trades page.

How do I know I can trust the trades listed?

We carefully review every profile, check relevant certifications, and monitor genuine customer feedback.

What is the Project Coordinator option?

Our Project Coordinator helps you find the right trades, understand realistic costs, and guide your project smoothly from start to finish.

What is the guidance page?

Our Free Guidance page provides support on:

  • Planning and pricing your project
  • Applying for planning permission
  • Legal requirements for certain trades (e.g. Gas Safe, NICEIC, Part P, etc.)

What is the Fair Play Guarantee?

Our Fair Play Guarantee ensures fairness for both customers and trades:

  • All trades are verified and insured 
  • When we find trades for you, you get up to 3 fair and trusted options.

Can I see Reviews before hiring?

Yes! every trade profile / ad includes verified reviews alongside photos of completed work

Can I leave feedback?

Yes! your review helps other customers and supports our trusted community 

How long does it take to be matched with trades?

If you ask us to find trades for you, you'll usually recieve recommendations within 24-48 hours.